About GearStage
GearStage is an Australian online store for musical instruments, pro audio, and accessories. We bring players of every genre and skill level a carefully chosen range of gear from well-known music brands — delivered across Australia with straightforward, honest service.
What we do
We are an online-first retailer. By operating online we can offer a wide catalogue, clear pricing in Australian dollars, and direct-to-door delivery anywhere in Australia, without the overheads of a large shopfront. Every order is supported by a real team you can reach by phone or email.
What we stand for
- Genuine products: we list real music products with accurate descriptions and pricing.
- Clear policies: transparent shipping, returns, and refunds, in line with the Australian Consumer Law.
- Real support: friendly help before and after your purchase — we want you riding, not waiting.
Business details
- Trading name: GearStage
- Registered business name: GEARSTAGE AU
- ABN: 61 140 122 193
- Email: support@gearstage.shop
- Phone: +61 468 245 627
- Address: 13 Braund Rd, Fitzroy, SA 5082, Australia
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Support hours: Store & Order Processing Hours
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Orders are dispatched Monday to Friday. An order placed after 5:00 PM, on a weekend, or on a public holiday is dispatched on the next business day — for example, an order placed on Friday after 5:00 PM is dispatched the following Monday.
Dispatch & Delivery
• Processing and handover to the courier takes 1–2 business days.
• Delivery time depends on the carrier and region – 2 to 7 business days.
• Shipping is free on all orders — no minimum spend.
Questions about a product or your order? Reach out any time at support@gearstage.shop — we aim to respond within 24 hours.